Everything will be fine!

You need any assistance?
Our support is always there for you!

You can contact our support team

by phone: +43 3862 58106

or by e-mail: support@untermstrich.com

Our support times: monday-thursday: 09:00-12:00/13:00-16:00 | friday: 09:00-12:00

Jetzt Anrufen Aktuelles

Support Services

Use our online help for our software

By using the Online Viewer, we can offer you convenient online support. 

You can find answers to your questions here directly.

update & maintenance


Includes free updates, telephone hotline and free webinars.

General support information

Downloads & Installation

Installation instructions for X4, X3, X2, X1; legal


May we introduce ourselves? On an online date, for eyample? Or face to face? No problem!

Online Viewer

By using the Online Viewer, we can offer you convenient online support.

Software Releases

All update information from untermStrich. From X1 to the latest version.

Support information

untermStrich guarantees support for 18 months from the last major version or the end of development of a version. The following schedule therefore applies to the current and earlier untermStrich versions:


  • Ende Support: Support for this version will no longer be provided (in writing or by telephone). No bug fixes will be carried out and no adaptations to changed operating environments will be made.
  • End of development: No new features will be implemented for the version from this point onwards. Bug fixes and hotline support will be carried out and delivered until the end of support. No adjustments are made to changed operating environments.
  • Current version: New functionalities are implemented, support for new operating systems or Office products is guaranteed.
  • Main version: Always up to the second digit (e.g. – in this case 10.8.). New major versions usually result from the changed operating environments, e.g. X → X.1 due to the new PHP versions of the operating systems.